Terms and ConditionsLast updated: August 10, 2024 GENERAL TERMS
LICENSEDEFINITIONS AND KEY TERMS5.1 Agreement: means the agreement concluded between you and SAMMIE when SAMMIE accepts your Request, which is governed exclusively by these Terms and Conditions, as amended from time to time, read with your Request Record. 5.2 Applicable Laws: means the applicable provisions of any applicable laws; 5.3 Billing Period: means the monthly period between:- 5.3.1 From the 27th of Each month to the day before the same date of the following month. | |||
| 5.3.2 the day before the same date in the next month, which is also the Monthly Due Date 5.4 Company: when these Terms mentions “Company”, “We”, “Us”, “Our” or "Me" it refers to SAMMIE that is responsible for your information under these Terms. 5.5 Commencement Date: means the date on which we activate your access to the Service; 5.6 Consumer Protection Act: means the Consumer Protection Act, 68 of 2008, as amended from time to time; 5.7 Content Rights: means the copyright and other intellectual property rights to the data or material provided by SAMMIE, as the case may be. 5.8 Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information. 5.9 Country: where SAMMIE or the owners/founders of SAMMIE are based, in this case is South Africa. 5.10 Customer: refers to the company, organization or person that signs up to use the SAMMIE Service to manage the relationships with your consumers or service users. 5.11 Coverage Area: means the geographical area in South Africa in which the Service is provided; The Free Service/ Subscription is provided to the entire South Africa. The Premium Service/ Subscription is provided to the Entire South Africa. Until Further Notice, the Premium Plus Service/ Subscription is only provided to Gqeberha, Uitenhage and Despatch. Where a user subscribes in spite of this notification, the user agrees that the pricing provided corresponds with pricing usual to their locality for which they are seeking to price. 5.12 Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit SAMMIE and use the services. 5.13 General Amendment: means an amendment of these Terms and Conditions by us from time to time on notice to you; 5.14 IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet. 5.15 Monthly Due Date: means the date each month by which we must receive payment of your Fees. In the case of your obligations to SAMMIE and our Rights over you, this will be the 27th of Each month, aside from the Initial Payment which will take place on the commencement date, which will be a Pro-rata figure. 5.16 Payment Instruction: means the instruction by you to your bank to pay your Fees by way of a debit card or similar payment method; | |||
| 5.17 Personnel: refers to those individuals who are employed by SAMMIE or are under contract to perform a service on behalf of one of the parties. 5.18 Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person. 5.19 Reactivation Fee: means the fee payable by you, following suspension of your access to the Service, for reactivation of such access by us, the amount of such fee being ascertainable from the Website or on request to us; 5.20 Service: refers to the service provided by SAMMIE as described in the relative terms (if available) and on this platform. 5.21 System Rights: means the copyright and other intellectual property rights in the Equipment and in the Service, including the software incorporated therein; 5.22 Terms and Conditions: means the terms and conditions contained in this document, as amended from time to time, such Terms and Conditions being freely available to you on the Website or on request to us; 5.23 The Service means:- 5.23.1 The Services selected by you and the associated services, features, facilities and applications; 5.23.2 and any additional functionalities selected by you. 5.24 Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. 5.25 VAT: means Value-Added Tax as provided for in the Value-Added Tax Act, 89 of 1991 or any similar consumption based tax which we or our agents may be obliged to levy and/or collect; 5.26 Website: SAMMIE’s site, which can be accessed via this URL: https://sammie.co.za/ or any other Uniform Resource Locator (URL) used by us from time to time; 5.27 You: a person or entity that is registered with SAMMIE to use the Services on these Terms and Conditions. 5.28 Your Fees: means the fees payable by you in respect of your access to the Service (including subscription fees, administrative fees and fees for optional extras as well as any VAT and other taxes, duties, levies or charges thereon that may be levied by any government authority directly or indirectly in relation to the Service), as reflected in your Request Record and amended from time to time by us on notice to you, which fees are payable to us directly or through one of our authorised representatives, in any manner authorised by us from time to time; 5.29 Your Request: means your request for access to the Service on these Terms and Conditions, which request may have been made by you in the following ways:- | |||
| 5.29.1 by completion and submission to us of the via our Checkout Page; 5.29.2 in any other manner authorised by us from time to time; 5.30 Your Request Record: means the electronic record kept by us of your Request, as updated from time to time, and containing:- 5.30.1 Your Personal Information; 5.30.2 the Service to which you have requested access; 5.30.3 your Fees and your preferred method of payment; 5.30.4 your election in respect of marketing communications. 5.31 Your Schedule: means the Form completed by you and submitted to us, containing your Request; whether relating to the Affiliate, Premium or Premium Plus Service. 5.32 Any reference in these Terms and Conditions to - 5.32.1 the singular includes the plural, and vice versa; and 5.32.2 one gender includes the other gender. 5.33 Please note that you may be entitled to certain rights in terms of Applicable Laws. For the avoidance of any doubt, no term or provision contained in the Agreement is to be interpreted or construed so as to directly or indirectly – 5.33.1 exclude, limit, waive or deprive you of any rights which you may have in terms of Applicable Laws; 5.33.2 avoid any obligation or duty which we may have in terms of Applicable Laws; 5.33.3 set aside or override the effect of any applicable provision of Applicable Laws; or 5.33.4 authorise us to do anything that is unlawful in terms of Applicable Laws or fail to do anything that is required in terms of Applicable Laws, to the extent that it is impermissible to do so. PLACE OF AGREEMENT, COMMENCEMENT AND DURATION
7.1 we notify you (in any manner, whether telephonically, electronically, in writing or in person) that we are terminating the Agreement with effect from a specified future date, which we may do at any time subject to clause 9; or 7.2 you notify us (in any manner, whether telephonically, electronically, in writing or in person) that you are terminating the Agreement with effect from a specified future date, which you may do at any time subject to clause 9. | |||
| 8.1 our rights or remedies, or yours, for the period prior to termination; or 8.2 those rights and obligations which, in terms of the Agreement, either expressly or by implication, will survive beyond termination.
9.1 such termination will take effect from:- 9.1.1 the last day of the Billing Period in which the termination notice is received, if the termination notice is received by the other party at least five business days prior to that date; or 9.1.2 the last day of the next Billing Period if the termination notice is not received by the other party at least five business days prior to the last day of the Billing Period in which the termination notice is received. 9.2 If, at the time that the termination takes effect, you have already made payment of your Fees in respect of any subsequent Billing Period/s, then we will, within 30 business days after the termination takes effect, refund to you your Fees in respect of such subsequent Billing Period/s. YOUR FEESCOPIES OF YOUR REQUEST RECORD | |||
17.1 written notification of any amendments to the Request Record:- 17.1.1 electronically, if you have provided us with the relevant electronic contact details. YOUR PERSONAL INFORMATION18.1 provide us with your personal information as required by us in order to activate and administer your access to the Service; 18.2 inform us in writing within seven business days of any change to any of the information provided by you in relation to the Agreement. 19.1 use information that we may have in relation to you for the purposes of:– 19.1.1 processing your Request; 19.1.2 administering the Agreement; 19.1.3 informing you of any new aspects of the Service or services provided by our affiliates; 19.1.4 informing you of promotional competitions; and 19.1.5 notifying you of a General Amendment; 19.2 disclose your personal information:– 19.2.1 to companies affiliated with us for purposes of marketing their services (subject to your right to refuse such disclosure of your personal information); 19.2.2 to any company which acquires our business or any part thereof, or which we acquire; 19.2.3 to agents, representatives or service providers which we appoint to process your Request, administer the Agreement or provide subscriber management services; 19.2.4 to our payment system providers in order to facilitate the collection of your Fees using payment systems owned and operated by third parties; or 19.2.5 if and to the extent that we are required to do so, to comply with any Applicable Law; and OUR OBLIGATIONS | |||
RESTRICTIONS ON ACCESS TO AND USE OF THE SERVICE23.1 for a Single Legal Entity; 23.2 for business use, however, not for commercial purposes; and 23.3 on your Personal Computer or Laptop (Although the Service is operational from most phones, we cannot guarantee its operations on all phones.) 24.1 access any component of the Service other than those components to which you are authorised to have access; 24.2 use the Service, or any component thereof, for any commercial purpose; 24.3 exhibit or provide the Service to the public, whether or not admission fees are charged; 24.4 charge any person a fee to access the Service; 24.5 copy any of the data material in the Service, except for later private use during the period of the Agreement; 24.6 hack, reverse engineer or otherwise compromise the security of the conditional access system, operating software or encryption software used; 24.7 permit, facilitate or condone any other person conducting any of the prohibited activities in this clause, whether using your Equipment or otherwise. 24.8 You agree that we may, from time to time, and on reasonable notice, delay or interrupt the distribution or reception of the Service, or any aspect thereof, if this is reasonably necessary for any purpose related to our business, including in order to support the provision, operation, maintenance and security of the Service, or any aspect thereof. EQUIPMENT | |||
RESTRICTIONS27.1 License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the service or make the platform available to any third party; 27.2 Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the service; 27.3 Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of SAMMIE or its affiliates, partners, suppliers or the licensors of the service. PAYMENT | |||
RETURN AND REFUND POLICY
YOUR SUGGESTIONSYOUR CONSENTLINKS TO OTHER WEBSITESCOOKIES | |||
However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit our platform as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.CHANGES TO OUR TERMS AND CONDITIONS
MODIFICATIONS TO OUR SERVICEUPDATES TO OUR SERVICETHIRD-PARTY SERVICES | |||
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions
TERM AND TERMINATION
COPYRIGHT INFRINGEMENT NOTICEINDEMNIFICATIONNO WARRANTIES | |||
Without limitation to the foregoing, we provide no warranty or undertaking, and makes no representation of any kind that the service will meet your requirements, achieve any intended results, be compatible or work with any other software, websites, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
LIMITATION OF LIABILITYSEVERABILITY | |||
No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND US AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN FOURTEEN (14) CALENDAR DAYS AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.WAIVER
AMENDMENTS TO THIS AGREEMENTENTIRE AGREEMENTUPDATES TO OUR TERMS | |||
INTELLECTUAL PROPERTY
51.1 the Content Rights and the System Rights are either owned by, or licensed to, us or our affiliates and that by entering into the Agreement you acquire no right or interest in such rights; and 51.2 you will not infringe our rights or interests, or those of our suppliers or licensors, in the Content Rights and the System Rights, in the course of your access to and use of the Service. Nor may you negligently or intentionally permit any other person to do so. AGREEMENT TO ARBITRATESECURITY | |||
COMMUNICATIONS WITH USCOMMUNICATIONS WITH YOU59.1 market or promote our services and/or those of our suppliers, affiliates and/or clients, subject to your right to restrict unwanted direct marketing; 59.2 inform you about the Service and operational systems, and changes to these; 59.3 provide you with information which we believe may be of particular interest or relevance to you; 59.4 advise you of the status of your account and/or any amounts owing by you to us; 59.5 remind you of forthcoming dates on which payment of your Fees may be due; and 59.6 notify you of a General Amendment. 61.1 at the time of making your Request, by ticking the relevant "opt-out" box on your Schedule | |||
61.2 at any time by requesting us (in writing/ electronically) to desist from sending any Direct Marketing Communications to you.
62.1 send you written (which may include electronic) confirmation of receipt of your opt out request; and 62.2 not send you any further Direct Marketing Communications. AMENDMENTS TO AND VARIATIONS IN THE SERVICEAMENDMENT OF THE TERMS AND CONDITIONSBREACH OF AGREEMENT | |||
| 68.1 to claim immediate specific performance of any of the Defaulting Party's obligations under the Agreement, whether or not such obligation is then due; or 68.2 in the event of the breach of a material provision of the Agreement in circumstances where the remedy of specific performance or damages would not adequately prevent the Aggrieved Party from being prejudiced, to cancel the Agreement, in which case the Aggrieved Party must give the Defaulting Party notice in writing of the cancellation, and the cancellation will take effect on the giving of the notice.
69.1 our rights or remedies, or yours, for the period prior to cancellation; or 69.2 those rights and obligations which in terms of the Agreement, either expressly or by implication, will survive beyond cancellation. 72.1 remedy your breach; 72.2 comply with the Agreement; and 72.3 make payment to us of your Fees and the Reconnection Fee, then we may reactivate your access to the Service. NOTICE OF DISPUTE | |||
BINDING ARBITRATION
SUBMISSIONS AND PRIVACYPROMOTIONSTYPOGRAPHICAL ERRORS | |||
If your debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your debit card account or other payment account in the amount of the charge.MISCELLANEOUS
DISCLAIMER | |||
Price and availability information is subject to change without notice. Without limiting the foregoing, we do not warrant that our Service will be uninterrupted, uncorrupted, timely, or error free.GENERAL
81.1 constitute the sole and complete record of the Agreement between you and us in respect of your access to the Service; and 81.2 supersede any previous agreement between you and us, or between you and any other company, in terms of which you were authorised to have access to the Service. 84.1 the Agreement will be severable in respect of the provision in question to the extent of its invalidity, unenforceability or unlawfulness; and 84.2 the remaining provisions of the Agreement will remain of full force and effect. | |||
| 89.1 Us: [email protected] 89.2 You: Your Physical Address.
CONTACT ME92.1 Via Email: [email protected] | |||